About Us

Our Story: Building Relationships Through Quality Service

At High Point Plumbing, we’re driven by a commitment to quality, reliability, and a focus on customer satisfaction. For over 17 years, we’ve proudly served communities across British Columbia and Alberta, growing from a small, local service provider into a trusted name known for excellence. Whether you need a quick fix or a more extensive solution, we aim to exceed expectations at every step, making your experience seamless and stress-free.

High Point Plumbing began with a straightforward yet powerful mission: to deliver top-quality service that people can rely on. From our earliest days, we understood that trust isn’t just earned through technical skill; it’s built through honest communication, transparent processes, and genuine respect for our clients’ homes and businesses. We wanted to be more than just a service provider—we wanted to be a partner people could turn to with confidence.

Starting as a small operation, we focused on building a reputation in our community one project at a time. Over the years, word has spread about our commitment to doing the job right and putting clients first. This dedication to high standards helped us grow our team and expand our reach to serve more clients across two provinces. Today, our clients know they can count on High Point Plumbing for reliable, high-quality work backed by an unwavering commitment to customer care.

Our Expansion: Bringing Our Values to New Communities

Expanding into Alberta represents an exciting step in High Point Plumbing’s journey. This growth is about more than just serving a larger area—it’s about bringing our trusted approach to new communities. Our clients in Alberta experience the same dedication to quality and customer satisfaction that has been the hallmark of our work in British Columbia.

This expansion allows us to share our expertise and commitment to excellence with a wider audience without compromising the core values that have defined us from the start. Every team member in Alberta has been carefully selected and trained to reflect our high standards and customer-first approach. Whether we’re working in a bustling city or a quieter town, our goal is to provide each client with the best experience possible, ensuring our reputation for dependability extends across every community we serve.

High Point Plumbing, Air Conditioning, and Heating Repair Truck

Our Values: Guiding Principles That Define Our Work

At High Point Plumbing, our values are more than just statements—they’re the principles that drive us each day and shape our interactions with every client. These values define who we are and how we approach our work, ensuring consistency and reliability in everything we do.

Client-Centered Service

We believe that understanding our client’s needs is essential to delivering outstanding service. That’s why we take the time to listen, communicate openly, and tailor our approach to meet each client’s unique requirements. From the first phone call to the final handshake, we prioritize clear communication and respect for our clients’ time and space.

Excellence in Workmanship

Our team is dedicated to performing work that stands the test of time. We take pride in our attention to detail and our commitment to using high-quality materials and proven techniques. Our technicians are passionate about their craft and take every measure to ensure that the solutions we provide are effective, reliable, and built to last.

Transparency and Integrity

We believe in doing business with honesty and integrity. From providing transparent pricing to clearly explaining each step of our process, we strive to keep our clients informed and comfortable. Trust is at the core of our client relationships, and we work hard to earn and maintain that trust through straightforward communication and respect for our commitments.
These values are central to our company culture and are reflected in every aspect of our work. Our clients know that when they choose High Point Plumbing, they’re choosing a company that stands by its word and treats each project with care and respect.

Our Vision: Setting the Standard for Quality and Reliability

As we look to the future, High Point Plumbing’s vision remains clear: to be a leading provider known for quality, trust, and a customer-focused approach. We believe in setting the standard for what plumbing, heating, and cooling services should be, striving to be the company clients think of first when they need reliable, high-quality solutions.

Our commitment to this vision drives us to continuously improve our services. We invest in ongoing training, adopt the latest tools and technologies, and refine our processes to deliver an even better experience for our clients. Our growth isn’t just about expanding geographically; it’s about becoming a trusted partner in every community we serve, known for reliability, professionalism, and a genuine commitment to client satisfaction.

We envision a future where High Point Plumbing is synonymous with excellence across every area we serve. Whether we’re solving an urgent issue, conducting routine maintenance, or taking on a large-scale project, we bring the same level of dedication and expertise to each job, ensuring our clients’ peace of mind.

Setting the Standard for Quality and Reliability

Experience the High Point Plumbing Difference

Choosing High Point Plumbing means choosing a partner who puts your needs first, values your trust, and is dedicated to making every service experience as seamless as possible. Our team is here to help, whether you’re seeking immediate assistance or planning a larger project for your home or business. We’re grateful for the trust our clients place in us, and we work hard every day to honor that trust by delivering exceptional service.

We look forward to showing you why so many clients in British Columbia and Alberta rely on us for dependable, high-quality service. Let us bring our expertise, dedication, and customer-focused approach to your next project, ensuring that every interaction leaves you confident in the choice you made.